FAQ

How is My Digital Doorman better than other package logging software?
What can MyDigitalDoorman do for Mail and parcel centers (MPC)'s?
What can MyDigitalDoorman do for Corporate mailrooms?
What can MyDigitalDoorman do for Student Housing?
What can MyDigitalDoorman do for Residential buildings?
How much does it cost for Mail & Parcel Centers (MPCs)?
How much does it cost for Corporate Mailrooms?
How much does it cost for Student Housing?
How much does it cost for Residential buildings?

How is My Digital Doorman better than other package logging software?

(Click here to see a comparison break down)

• Ease of use. Designed by a store owner with 13 years in the mail and parcel industry and coded by one of the top programmers in the industry, MDD is intuitive in its use. The designer despises extra steps and keystrokes and spent dozens of man-hours eliminating them. The result is a product that runs smoothly without you having to think about it.
• Speed of package checkout. Simply point and shoot the barcode reader at either the package slip or the package tag to checkout a package. No lookups required and no reason for your staff to NOT check it out.
• Built in revenue generators. MDD is designed to quantify package receiving volume for each of your clients. It will tell you when a customer is receiving more than your fair share so you can either charge them for overage or increase their service level. That means more money for you from your existing customer base. Plus, many retail stores use MDD to manage package only receiving service to add more sales every month.
• Exclusive "Today's Mail" feature. The Today's Mail feature notifies package recipients when today's mail has been sorted and put into their mailboxes. They get this important information by visiting your web page and you only need to push one button per day.
• Advantages of an online program. With an online program like MDD there is no software to install, except, perhaps a printer driver. This means you can run it from any computer without setup. If you can pull up a webpage, you can run MDD. You can run it from every computer in your location and the data is shared without any need for complicated networking. The data is safe offsite, so if your location burst into flames your data is safe.
• Automatic email system. Sure, other guys send package emails, but MDD also sends a welcome email to your customers when they sign up and a monthly email to your store to tell you who owes you money.
• Package tagging accountability. You can just look at a package and see if it has been logged into the system, no tag means not entered. On the tag you will see the box number, company and name of the recipient and even the date it arrived.
• Customer access to data. Your customers will get an email when they get a package that has the basic package information, but if they want to know more they have their own web access to see how many packages they received this month, what they were, and if they have picked them up yet. While there you have an opportunity to market to them.
• Customer marketing. Each package email that MDD sends out contains your marketing message, which you can as often as you like. Once your customers go to log in, they will see your stores customized home page where you can list all of your services, basic info, and even other marketing messages.
• Extra promotion for your store. The MDD store locator helps potential customers who have heard of MDD service to find any store that is offering it. At MDD we are committed to driving more customers to you and finding way to make the software do much more than just pay for itself.
• Access to all future updates is included. Unlike other software which is updated every year or two and then resold as "the latest version." MDD is ALWAYS the latest version. Every time an improvement is made every user has access to it. It will never go out of date because, unlike a static software package, it is constantly evolving and as it does you have access to it.
• Full online training videos. MDD has detailed training videos for each and every step of the way. This makes training a new staff member a piece of cake. Just sit them down in front of the back computer and press "PLAY". There are quick overviews and detailed step by step videos depending on the user's comfort or knowledge level.
• Risk free trial. Try MDD for thirty days risk free. If you have problems let us know, we are always there to help. If you decide against using it for any reason, just tell us and we will refund your money, no questions asked and no hassles given. The other guys don't do any of this. No one else is even close. Try My Digital Doorman risk free today and see why our customers don't just love us, they are raving fans.

What can MyDigitalDoorman do for Mail and parcel centers (MPC)'s?

• Record and inventory all inbound packages.
• Send e-mail notifications to each and every one of your customers when packages arrive.
• Create a customized website for your customers to view the packages they have in your store.
• Notify your mailbox customers when today's mail has been put in the boxes.
• Provide a solid and secure signature to release you from liability when a package is picked up by your customer.
• Increase your stores revenue by allowing you to charge your box holders for the volume of usage.
• Create and maintain a new profit center of package receiving (optional).

What can MyDigitalDoorman do for Corporate mailrooms?

• Record and inventory all inbound packages.
• Send e-mail notifications to each and every one of the package recipients when packages arrive.
• Cut mailroom staffing costs by allowing package recipients to prioritize their own packages. Allowing them to get their own important packages, while letting the less important ones wait.
• Create a customized website for the package recipients so they can view the packages they have awaiting pickup.
• Provide a solid and secure signature to release your company from liability when a package is picked up
• Keep better track of your mailroom by counting exactly how many packages each person gets, potentially allowing you to charge an extra fee to those who demand too much of your services.

What can MyDigitalDoorman do for Student Housing?

• Record and inventory all inbound packages.
• Send e-mail notifications to each and every one of your residents when packages arrive.
• Cut mailroom costs and reduce liability. With instant email notification, your residents find out about their packages faster and pick them up faster.
• Create a customized website for your residents so they can view the packages they have awaiting pickup.
• Provide a solid and secure signature to release you from liability when a package is picked up.
• Keep better track of your mailroom by counting exactly how many packages each person gets, potentially allowing you to charge an extra fee to those who demand too much of your services.

What can MyDigitalDoorman do for Residential buildings?

• Record and inventory all inbound packages.
• Send e-mail notifications to each and every one your residents when packages arrive.
• Cut mailroom costs and reduce liability. With instant email notification, your residents find out about their packages faster and pick them up faster.
• Create a customized website for your residents so they can view the packages they have awaiting pickup.
• Provide a solid and secure signature to release you from liability when a package is picked up
• Keep better track of your mailroom by counting exactly how many packages each person gets, potentially allowing you to charge an extra fee to those who demand too much of your services.

How much does it cost for Mail & Parcel Centers (MPCs)?

That depends on the number of mailbox customers you have: Most stores have under 100 mailbox customers. For them, MDD is just $25 per month.

For those stores with more mailboxes, MDD is $25 for the first 100 customers in the system and only $5 for each additional 100 customers.

How much does it cost for Corporate Mailrooms?

That depends on the number of package recipients you service at your mailroom: Most mailrooms have well below 500 package recipients. For them, MDD software, plus all of the needed hardware (Laser Barcode reader & Thermal Label printer) is just $100 per month. For larger locations, MDD is $100 for the first 500 package recipients in the system and only $5 for each additional 100 associates.

Have your own hardware? The MyDigitalDoorman "software only" package is $25 for the first 100 package recipients in the system and only $5 for each additional 100 package recipients.

How much does it cost for Student Housing?

That depends on the number of package recipients you have to service at your location: Most student housing facilities have well below 500 residents. For them, MDD software, plus all of the needed hardware (Laser Barcode reader & Thermal Label printer) is just $100 per month. For larger locations, MDD is $100 for the first 500 package recipients in the system and only $5 for each additional 100 residents.

Have your own hardware? The MyDigitalDoorman "software only" package is $25 for the first 100 package recipients in the system and only $5 for each additional 100 package recipients.

How much does it cost for Residential buildings?

That depends on the number of Residents you have to service at your location: Most buildings have well below 500 units. For them, MDD software, plus all of the needed hardware (Laser Barcode reader & Thermal Label printer) is just $100 per month. For larger locations, MDD is $100 for the first 500 residents in the system and only $5 for each additional 100 residents.

Have your own hardware? The MyDigitalDoorman "software only" package is $25 for the first 100 package recipients in the system and only $5 for each additional 100 package recipients.